+ What is the difference between a course and webinar?

A webinar is delivered as one off live event. There are written and visual information presented on power point slides. Each webinar has a live question and answer session at the end. Webinars are recorded and the recordings can be purchased if there is not a live event coming up. The online courses are collections of online video content as well as written content and downloadable resources which you can keep. This is self paced and you can access it in whatever order and whenever you want.

+ Can I purchase a webinar recording?

Yes. If you are unable to make the live event you can buy the recording. It will be made available and sent to you within 48 hours of the live event.

+ How long do I have access to a webinar recording?

It is available for 10 days after which it will no longer be accessable.

+ When does a course start and finish?

The course starts as soon as you sign up and it never expires. It’s a self-paced online course, you decide when you start and when you finish.

+ How long do I have access to a course?

You can access the course forever and dip in and out as you want and reuse it if in the future you have another child. Please do not share your login and password with anyone else. I am a small business and rely on people buying these courses as a main source of my income.

+ How do the courses work? How do I access the material?

1. Click "sign up" on the online course page
2. Create an account
3. You will be taken to a checkout page
4. Once you pay you will be taken to a confirmation screen that has a button that says "view course"
5. You sign in and you have access to everything. You will also get a welcome email with a link to sign in and start.
6. From there you can sign in and work through the course at your own pace.

+ Can I access the courses if I am deaf or hearing impaired?

Yes. All the videos have closed captions which you can switch on so that you can watch the videos with written captions? Just click the CC button on the bottom right of each video screen.

+ Will the course help me if I am having breastfeeding difficulties or my baby/child has specific feeding difficulties and/or has additional medical or developmental needs?

The courses are not a substitute for, or designed to replace 1:1 individualised specialist lactation, breastfeeding or feeding support. If you require 1:1 support then contact me here.

+ Does the course come with personalised support?

These courses are designed for you to complete online at your own pace. If you would prefer a 1:1 consultation you can see more details of my packages here.

+ Can I buy a course as a gift for someone else?

No not at this time.

+ Can I have a refund if I am not happy with a course or webinar?

Unfortunately since immediatley after purchase you have access to all course materials and information, I cannot process refunds except in extenuating circumstances.